Health and safety during your stay at Hotel Bergheimat
Enjoy a feeling of safety as soon as you arrive on the Hochkönig
The new start for winter season is January 7th 2021!
In view of the current situation, it is particularly important to us here at Hotel Bergheimat that you should feel completely safe and secure as soon as you arrive. Numerous health and safety measures are already in place throughout the entire hotel in Mühlbach. Besides, the Hochkönig region offers a fabulous, expansive landscape in which to enjoy active recreation in both summer and winter. You can enjoy a carefree holiday on the Hochkönig and return home feeling terrific!
Answers to the most important questions about winter holidays
You certainly have a lot of questions about your winter holiday on the Hochkönig in Salzburg. But you are by no means alone. In order to guarantee you a safe holiday, to be able to answer your questions as far as possible and to make the current measures and regulations as transparent as possible for you, the Hochkönig holiday region has endeavored to provide you with a clear contact point:
The “Sichere Gastfreundschaft” initiative: regular testing by the mobile COVID test service
To guarantee your safety during your stay at Hotel Bergheimat, your hosts and all hotel employees undergo weekly testing by the mobile COVID test service. A test certificate indicates the most recent testing date so you can see exactly what’s happening at the hotel, as soon as you arrive. These measures have earned Hotel Bergheimat the Austrian Federal Government’s Sichere Gastfreundschaft label for safe hospitality.
Certified disinfecting procedures with the Hagleitner disinfectionCERTIFICATE
All areas of the hotel are regularly disinfected by Hagleitner Hygiene. The Hagleitner Hygiene disinfectionCERTIFICATE represents the highest degree of compliance with current hygiene standards. This certificate also guarantees that only certified effective disinfectants offering reliable protection against the coronavirus are used. Individual bottles of disinfectant are supplied in your room at the Bergheimat Hotel for personal use. Additional hand sanitising stations are also available at reception, in the dining room and in the wellness area.
Additional safety measures at Hotel Bergheimat
During your stay on the Hochkönig, your health is protected by guidelines prepared by Gabi Kocaget, a consultant provided under the Austrian Guidelines on Support for Consultancy Services to Companies (IBB), in addition to regular testing procedures and a thorough disinfecting regime. A traffic light system is used to further assist with orientation for your stay at the hotel: green stands for normal operations and red for limited operations.
If you have any further questions about your winter holiday in Austria, you will find all the answers at the following Austrian National Tourist Office link:
Information on bookings, cancellation & travel cancellation insurance
If you feel unwell, please stay at home. If you have already booked your holiday and then find you need to cancel, no cancellation fees will be applied. If you have already arrived, please notify your hosts.
This winter, due to the current situation, Hotel Bergheimat is offering free cancellation up to 3 days before arrival. However, it is particularly in times like these that we highly recommend travel cancellation insurance, which provides fair protection for both you and us.
With the "Europäischen Reiseversicherung hotel cancellation premium" you are also insured against any COVID-related incidents. Read this document for more about COVID-19.